[International] Shipping

Does Memo's Art House ship Internationally?

Yes, we currently offer international shipping to the following countries:

Asia	Brunei, China, Hong Kong, Indonesia, India, Japan, Korea, Macau, Malaysia, Philippines, Thailand, Taiwan, Vietnam
Oceania	Australia, New Zealand
North America	Canada, USA
South America	Brazil
Middle Eastern	United Arab Emirates, Qatar, Saudi Arabia, Oman, Turkey
Europe	United Kingdom, Russia, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland

What shipping methods are available?

For international shipping, we only offer Qxpress.

For detailed information on pricing by weight according to country, click here.

How is shipping calculated?

Shipping rates are typically calculated based on the volumetric weight of parcels. If the actual weight of a parcel is heavier than its volumetric weight, the actual weight will be used to determine the shipping rates.

Below is the formula used to calculate volumetric weight:

How long does it take for my orders to be shipped?

Orders are typically shipped within 48 hours after they have been received. You will receive an email with your tracking number once your order has been shipped. Please allow a few hours or days for the shipping status to be updated.

Occasionally, there may be delays in shipping due to unavoidable and unforeseen circumstances, such as courier no-shows. As we are a small team, we kindly ask for your understanding regarding possible delays.

If you need to check the shipping status of your order, please contact us at hello@memo-arthouse.com or WhatsApp us at +65 8870 4020.

How long does it take for my order to reach me? 

After orders have been shipped, delivery typically takes between 5 to 30 working days, depending on your location.

Are there any free shipping available?

No, we do not offer free shipping to any region, regardless of the weight. Please note that there is a maximum shipping weight of 3 kg!