[International] Order Enquiries

You can reach us at Whatsapp: +65 8870 4020 or hello@memo-arthouse.com

When contacting us, please provide your 5-digit order number (e.g., #00000) to help us assist you more efficiently. Thank you.

For courier services (Qxpress):

In the event that any items in your order are Out-Of-Stock (OOS), we will proceed with shipping the available items and refund you for the OOS items. 

Shipping via courier (Qxpress) typically takes between 5 to 30 working days, depending on the destination country. Please note that once the courier has collected your parcel, we no longer have control over the delivery process. For any issues with the parcel, please contact the respective shipping service directly.

*Please note that couriers do not operate on weekends. Orders placed towards the end of the week may experience longer delivery times. Thank you for your patience and understanding.